Return and refund

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it:

Unworn or unused
With tags
In its original packaging
Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at aafgroupllc@gmail.com.

If your return request is approved, we will provide you with return instructions via email, including the return shipping details. Please do not send items back without first requesting a return, as unauthorized returns will not be accepted.

Return Shipping Costs

If you purchased an item by mistake or changed your mind, you will be responsible for the return shipping costs.
Shipping costs are non-refundable.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact us immediately at aafgroupllc@gmail.com so we can evaluate the issue and resolve it.

Non-Returnable Items

Certain items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized items
Personal care goods (such as beauty products)
Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

Sale items
Gift cards

If you have questions about a specific item, please contact us.

Exchanges

The fastest way to get the item you want is to return the original item. Once your return is accepted, you can place a new order separately.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification.
Items must still meet the return conditions listed above.